Shipping Policy for Hugh McElvanna Menswear

We aim to dispatch all orders placed before 12 PM (midday), Monday to Friday.
Orders received after this time, on weekends, or during public holidays will be processed the next working day.
During busy periods, holidays, or unforeseen circumstances, dispatch and delivery times may vary slightly.

Standard Shipping: All UK orders under £150 are sent using Royal Mail’s Tracked 24-hour service. A flat rate applies to these orders, which is calculated at checkout.
Free Shipping: Enjoy free UK delivery on all orders of £150 and over.
Estimated Delivery Time: 1-2 working days after dispatch.
All parcels include tracking information so you can follow your order’s journey.

Great news for our European customers. We ship all European Union orders directly from Northern Ireland.
Zero Customs Charges: Your order will not incur any import duties or unexpected tax fees.
Fast Fulfilment: Standard EU delivery times apply with no clearing delays at the border.
Stress-Free Shopping: The total at checkout is the final price you pay.
Europe: Estimated delivery time is 3-5 working days.

We gladly ship our premium menswear to customers all over the world.
Deliveries outside the UK and the European Union may be subject to local import duties, taxes, and custom fees.
Customer Responsibility: The buyer must pay any additional import fees or local handling taxes.
Varying Rates: Border authorities calculate these charges when your package arrives in your country. We cannot predict or control these costs.
Smooth Delivery: Your local customs office can provide specific rates so you can shop with confidence.
Worldwide (outside Europe): Estimated delivery time is 9-14 working days.

"Working days" refer to Monday through Friday, excluding public holidays.
Tracking details will be provided once your order has been dispatched.
If your order has not arrived within the expected time frame, please contact us and we will be happy to assist.